Impact Report

Each year, Coalition members submit an Impact Report detailing their work in the communities they serve. We use that information in a variety of ways to better serve members. For example, data submitted by member organizations is used when applying for pass through grant funding or advocating for government policies and funding that directly affect members. This year, we collected more information than ever before and have found it extremely useful in the work of the Coalition.

2020 was a hard year, and it shows in the numbers. But the numbers also show the resiliency of organizations to keep going in the face of uncertainty. Residents were still served, homes were still repaired, and volunteers still gave of their time. It may take time for organizations to rebound but it is evident that we all kept going for the good of the communities and individuals we serve. 

Home Repair Stats:

With only 29% of the volunteer hours performed in 2019, in 2020 organizations were still able to repair 53% of the amount of homes repaired in 2019. That shows a remarkable resiliency by organizations that depend heavily on volunteers to carry out their mission. When it wasn’t safe to host large numbers of volunteers, member organizations found innovative ways to carry out their mission and repair homes to make them safer, healthier and more resilient. In times of uncertainty, we’ve all been forced to evaluate how we operate and serve. For many volunteer driven organizations, volunteers will remain at the core of the work. However, those organizations have also begun to innovate to better serve when volunteer numbers are reduced for reasons out of their control. Over the last year and a half, Coalition members have continued to come together to share best practices and innovative solutions to service during the COVID-19 pandemic.

Demographics of clients served in the last 5 years: (not all organizations reported this)

It is evident in the demographic information reported that Coalition members serve very specific demographics based on the communities in their service area. Not all organizations are able to collect and report this data. There are often limitations in staff size and time or even to the information they are able to collect during their time of service to residents. We are able to use the information that is provided as a snapshot of the residents that members serve throughout the country. Just as client demographics vary from organization to organization, it is evident that these variations are reflections of the communities in which members serve. 

Number of members that reported serving the following special interest geographic areas: 

While member organizations have been affected in a variety of ways over the last 18+ months, the work of repairing homes has continued in remarkable ways and will continue as we work to find innovative solutions to safely serve in the face of the ongoing pandemic. Members anticipate serving more residents and performing more repairs throughout 2021 than they were able to in 2020.

2021 Anticipated Results (as of February 2021):

We look forward to seeing how Coalition members continue to adjust and innovate. The last 18 months have presented tremendous challenges for residents, communities and organizations, but it is evident in the data and stories we hear from our partners that the work continues!